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FAQ in purchasing dehumidifier from EAST

FAQ in purchasing dehumidifier from EAST

Issue Time:2021-07-06

EAST Dehumidifier is an excellent manufacturer in China producing certificated industrial dehumidifier for global customers. We have gained CSA certificate and CE certificate for North America and Europe markets, we also have gained the basic quality system ISO 9001:2015. Now Soondry has production base with capacity of 100,000 units per year in Hangzhou China, over 100 items product available. Find FAQ below to know more about us.


What's the MOQ of dehumidifier?

No MOQ for EAST series dehumidifier, no MOQ for customize units.


What's the warranty time of dehumidifier?

The warranty time is 12 months for whole unit, and 36 months for the compressor.


What's the payment of my order?

TT 100% deposit when amount is less than USD5,000.

TT 30% deposit, balance paid before delivery when amount is more than USD5,000.


What's the delivery time of dehumidifier?

15~20 working days after receiving deposit.


What about shipping of dehumidifier order?

We suggest to ship by sea to get cheapest rate, voyage date to America around 30~40 days, to Europe 25~30 days, to Asia and Austrilia 7~15 days.

Soondry is offering trading term of EXW, FOB, CIF, CFR, DDU, DDP.


What's the packaging of dehumidifier?

Solid plywood packaging